- What is Shingihou Co., Ltd.?
- Shingihou Co., Ltd. is based in Fukuoka City and operates businesses in overseas patient coordination, import-procedure support for medical institutions, clinic DX, AI phone/operations automation, web/SNS operations support, and related products. Rather than medical practice itself, it supports the organization of language, documents, communication, user flow, and business processes between medical institutions, patients, and businesses.
- Is Shingihou Co., Ltd. a medical institution?
- No, it is not a medical institution. It is a business company that provides overseas patient coordination, import-procedure support, clinic DX, AI phone/automation, and web/SNS operations support. It does not make diagnoses, treatment decisions, or prescriptions; medical judgment is made by physicians and medical institutions.
- What is Medical Supporter?
- Medical Supporter is a cross-border medical coordination service for those overseas considering medical care in Japan. It supports multilingual communication, medical interpretation, and document/procedure organization with medical institutions.
- What is KusuriJapan?
- KusuriJapan is a service that helps organize the procedures, required documents, and confirmation items for importing pharmaceuticals and related products. It does not guarantee efficacy, safety, customs clearance, or delivery timelines.
- What is MS Platform?
- MS Platform is a demo environment for organizing clinic booking, intake, and online-consultation flow. Shingihou Co., Ltd. does not perform treatment, diagnosis, prescribing, or treatment decisions.
- What is SGH Phone?
- SGH Phone is a service that supports reception, categorization, guidance based on confirmed information, recordkeeping, and handoff to staff via AI phone and chatbot. It does not perform diagnosis or prescribing.
- What is 891 / AI automation?
- 891 is an AI automation service that connects phone, LINE, email, forms, CRM, Google Workspace, and n8n to reduce the daily burden of confirmation, data entry, notifications, and recordkeeping.
- What can n8n automate?
- With n8n, day-to-day confirmation, data-entry, and notification tasks — such as form submissions, LINE/email notifications, CRM recording, and Google Workspace integration — can be automated. Areas where AI should not make the call are designed to be handed back to people.
- What does the web/SNS operations support cover?
- We organize the website, social media, Google Business Profile, review-response policy, and inquiry flow, supporting fact-based communication and trust-building.
- What is shop.shingihou.jp?
- shop.shingihou.jp is an online shop offering Taiwanese/Chinese foods, seasonal fruit, frozen foods, and seasonings. It is operated as a related business, with a scope of responsibility separate from the medical and AI domains.
- Does the AI perform diagnosis or prescribing decisions?
- No, it does not. AI phone, chatbot, RAG, and n8n automation exist for reception, categorization, guidance based on confirmed information, recordkeeping, and handoff to staff. They do not perform diagnosis, treatment planning, prescribing, or medication selection. Medical judgment is made by physicians and medical institutions.
- How can I get in touch?
- You can reach us via the contact form, by phone at 092-984-3200, or by email at service@shingihou.com. We will review your inquiry and route it to the appropriate contact point.